Independent and Verified Testimonials

These wonderful testimonials from our families have been verified as independent and genuine. Only those who have used our services are provided with the opportunity to leave a review about us. More information can be found on our FuneralZone Page

 

  • 5* Avril Lehan 16th Feb 2019

We were so pleased to find a funeral director that offered the service we were looking for, simple but respectful. Communications were calmly delivered, every step of the way and nothing was too much trouble for them. We were kept informed of everything and we felt very supported. Robert has the perfect manner sensitive, thorough, patient and kind. Nothing could be improved upon in our eyes and we wish to thank him.

 

  • 5* Joy Boaden 7th Feb 2019

We couldn't have been looked after better.

Simon Helliar-Moore replied

Dearest Joy and family, thank you for your kind comments, I was personally very honoured to care for David and for you his family

 

  • 5* Gary Weston 7th Feb 2019

Very helpful and considerate, Excellent all-round service 

Simon Helliar-Moore replied

Dear Gary, Thank You so very much for taking the time to share your thoughts. It was an honour to look after you all.

 

  • 5* Joanna Hartholt 5th Feb 2019

I can’t recommend Crescent highly enough. They made an extremely sad and stressful period a lot less painful with the time, kindness and care they afforded me. Never too busy to sit and have a chat with me, always replied to my emails promptly and did their utmost to answer all my queries and accommodate all my requests. So impressed by their flexibility, attention to detail and professionalism. Their passion for their work and dedication to both the deceased and their loved ones is evident. Thank you all so much. 

Simon Helliar-Moore replied

Dear Joanna. Thank you so much for your time to share your thoughts with us. I am so pleased that we were able to support with the arrangements and provide some comfort to you during this time. I feel privilege to have been part of the funeral service that you so carefully crafted - it was a beautiful and fitting tribute. I wish you and your family the very best for the future that I know will be filled with such and cherished happy memories.

 

  • 5* Sue Jones 28th Jan 2019

At such a difficult time Rob & Simon were very professional, kind and thoughtful. I can recommend Crescent Funeral Services to all for their caring and attention to detail, nothing was too much trouble both before and after the service.

Simon Helliar-Moore replied

Dear Sue, Thank you for your very kind words. It was privilege to support you and your family at this time. I was so lovely to meet with you all and wish you the very best for the future, with your happy and fond memories of Phil.

 

  • 5* Brian Parish 14th Jan 2019

These people know you only get one chance to get this right and engage accordingly. From the first phone call and follow-up email my confidence was high. This was justified throughout the process of arrangements and ultimately everything passed off as we wished it would. First class in every aspect.

Simon Helliar-Moore replied

Dear Brian, We would like to thank you for taking the time to share your thoughts and for your comments. It was our greatest privilege to carry out the arrangements for you and we wish you all the very best for the future and that happy memories will sustain you.

 

  • 5* Nina Hurst-Jones 8th Jan 2019

The service received from Robert from start to finish was professional and caring. You and your team helped us to achieve the send off Paul would have wanted and we appreciate all your help and advice to us during this time. Thank you so much.

Simon Helliar-Moore replied

Dear Nina - thank you for your kind words. I'm so pleased to hear that the service was exactly as Paul would have wanted and that we were able to help and support you during this difficult time. I know that the future will provide a different path for you all but will filled with fond and happy memories of Paul. Thank you again for entrusting us with the arrangements for Paull's service.

 

  • 5* Dilys Peat 25th Dec 2018

We are so very pleased to have chosen Crescent Funeral Services to take care of the funeral arrangements for our dear David. Thank you so much to Robert and his team whose compassion, caring, professional and empathetic nature eased our burden at a time of great sorrow. They helped to deliver a funeral service that was very poignant, respectful and truly met our needs.

Simon Helliar-Moore replied

Dear Dilys and family - it really was a privilege to support you and your family at this difficult time and pleased that we were able to arrange a service that reflected your family wishes so well. It was pleasure to meet with you all and wish you all the best for a future filled with fond memories of David. Best wishes to you all.

 

  • 5* Pauline Pollard 25th Dec 2018

Very professional & sympathetic at this difficult time - Simon could not have been more helpful in arranging everything from acknowledgements/flowers & everything else to make sure we gave dad a good send off

Simon Helliar-Moore replied

Dear Pauline and family, Thank You for taking the time to share your thoughts on our services to you and for the kind words you have given. It was a privilege for us to help your family through the arrangements. We wish you all the very best for the future and we hope that happy memories will sustain you.

 

  • 5* Sandra Cropper 23rd Dec 2018

Where do we start!  We actually went to another well known and sadly previously used Funeral Directors that we had used for our dad  When we got in there it did feel differently but we could not put our finger on it . Eventually things started to change and we found out the company had sold out to a franchisee and they were not really who/what we thought so we decided not too use them (however they had already collected our mum so we needed to get her picked up to the new place that as yet we had not decided)  A message from a friend who knew Crescent Funerals sent us there and all we can say is just thank god for this message coming in our hour of need ! From the moment we walked in to the internment of our mums ashes we have been made to feel that our mum was loved and cared for , was kept safe and comfortable and was treated with the uptmost respect at all times ! In fact when we got there we explained where we thought our mum was and asked them to collect her as qui ...  more

Simon Helliar-Moore replied

Dear Sandra and family, How do we begin to express our thanks for such a glowing review? I am so pleased that we were able to meet your needs especially given the heartache you experienced initially. We are so pleased that you feel the service your mother received from Crescent Funeral Services were just as she would have wanted and that you are going away from this very sad time feeling content with all that we provided to you. We all wish you happy memories to sustain you through the coming months.

 

  • 5* Ella Marshall-Read 18th Dec 2018

The best funeral directors in Taunton. They made a very difficult time much easier for us all and each member of the family was treated as a friend ,our requirements which were not simple were carried out perfectly ,thank you so much .

Simon Helliar-Moore replied

Dear Ella, Thank you so very much for taking the time to review our services to you. It was such an honor to walk alongside the family in making the arrangements for your lovely Mum and to hear the wonderful stories of her life. We wish you all the very best and hope that happy memories will sustain you.

 

  • 5* John Howes 17th Dec 2018

Robert and his staff were superb, I could not have asked for better, a truly commendable service, many thanks.

Simon Helliar-Moore replied

Dear John, Thank you for taking the time to leave your very kind comments - it is very much appreciated. It was a real privilege to support you and your family during this time. I wish you all the very best and hope your cherished memories of Di of the amazing times you had together, help you as you move forward into the future. Kindest regards.

 

  • 5* Robert Mehrlich 7th Dec 2018

From start to finish crescent funeral services were amazing. Simon and the team were so caring and professional. Nothing was too much trouble, any questions we had were answered promptly. I would highly recommend them. Thank you Simon and Robert for everything.

Simon Helliar-Moore replied

Dear Robert and family, Thank you for taking the time to share your thoughts on our services and for the kind words you have expressed. We wish you all the very best and we hope that happy memories of your beloved Mum will sustain you in the future.

 

  • 5* Audrey Norris 3rd Dec 2018

Simon & the lovely guys at The Crescent, made, a really difficult time so so much easier.  From my first phone enquiry to the funeral service, Simon did everything he could to help in any way he could, what a lovely sent off for my mum. 

Simon Helliar-Moore replied

Dear Audrey, Thank you very much for taking the time to share your thoughts on our services, it was a privilege for us to make and care for the arrangements for your mother. we wish you all the very best and hope that happy memories sustain you.

 

  • 5* Stacey Mcloughlin 28th Nov 2018

Thank you so much. I cannot reccomend nor praise you enough. From the moment I called to now the care I received was second to none , always at the end of a phone to answer questions and went above and beyond to help with our wishes for our daughter. So thank you.

Simon Helliar-Moore replied

Dear Stacey and Jason, please aacept our sincere thank for taking the time to share your thoughts with us. It was a sad privilege to be with you through this time. Wishing you all well.

 

  • 5* Christopher Cronk 28th Nov 2018

Firstly, a very sincere thank you to Simon and the team at Crescent Funerals. We were treated with great respect and nothing was too much trouble. We received good communication by way of email and phone. Setting the wheels in motion was very simple. We didn’t have to pay a deposit upfront, which was a big plus when the family finances are still to be sorted out. The service went off exactly as planned and our loved one received the send off he deserved. When the need for funeral services arise again I would not hesitate to use Crescent again and whole heartedly recommend them.

Simon Helliar-Moore replied

Dear Chris and family, Thank you for taking the time to share your thoughts and for the very kind words on the services we provided for Richard's Funeral. We wish you all well and the very best for the coming days.

 

  • 5* Amanda Trimby 24th Nov 2018

Simon and his team are excellent full of compassion and at every stage we were well inform. They go above and beyond to ensure everything runs smoothly.  

Simon Helliar-Moore replied

Dear Amanda, Thank you to you and your family for sharing your thoughts on the services we provided, it means a great deal to us. Thank you for entrusting your beloved mum into our care, we wish you all well.

 

  • 5* Paul Niblett 11th Nov 2018

Crescent Funeral Services couldn’t have done more for us. We felt at ease the moment we met Simon and felt cared for throughout the whole process. Everything went beautifully smoothly and the day of the cremation was as you would hope for. From the time the cars turned up to the time we were dropped off at the wake. I’m my opinion, they went above and beyond to make our day as it should be. I would like to thank Simon and everyone at Crescent Funeral Services for the service they supplied in our sad time.

Simon Helliar-Moore replied

Dear Paul, Kay and family, Thank you for taking the time to share your comments and for the kind words. We are so pleased we were able to meet your needs and it really was an honour for us to guide you through the arrangements for youre beloved Dad.

 

  • 5* Joyce Day 20th Oct 2018

First impressions count, and as soon as we walked into the premises of Crescent Funeral Services Ltd we were warmly welcomed and felt really quite at ease with Simon. He listened to what we wanted and guided us where appropriate. The webcam service from the crematorium was certainly a wonderful suggestion as it allowed family and friends from all around the world to feel part of the funeral service. The respect, support and kindness shown by all of Simon's team throughout the whole process was second to none. We felt Simon went the extra mile by personally bringing Dad's ashes home to us the very next day. We have no hesitation whatsoever in recommending Simon and his wonderful team to you. Entrust your loved one into his care and you can be assured of a highly professional and personal service at all times. Alison Williams Gillian Day-Golt Joyce Day

Simon Helliar-Moore replied

Dear Alison. Thank you for taking the time to share your thoughts and for the very kind words about your Crescent Experience. It was a real privilege to support you and your family with the arrangements of your father’s funeral and we are pleased that we were able to provide services that met with your approval. It was particularly wonderful to hear Claire’s personal tribute during the service. Kind regards. Simon, Robert and James. 

 

  • 5* James Baker 10th Oct 2018

Crescent Funeral Services did an amazing job after my Father’s recent passing. I would highly recommend this service to anyone suffering from a bereavement. Simon is a true professional with many years of experience in his work and has a truly kind and friendly manner. Nothing was too much for him and every request was accommodated. 5* Stars for this local business.

Simon Helliar-Moore replied

Dear James, Thank You to you and the family for your kind thoughts and words regarding our services to you. I would personally like thank you for allowing us to take care of your father and for choosing to share your thoughts. Best Wishes to you all.

 

  • 5* Alie Wilkinson 9th Oct 2018

Could not of asked for anything better. They were very understanding and caring to all our needs. Knew just what ta say and when. Would highly recommend them .

Simon Helliar-Moore replied

Alie and Nicki, Thank you for taking the time to share your Crescent Experience and for your kind words, we are so pleased to have met your needs and we wish you both well.

 

  • 5* Adrian Hole 7th Oct 2018

Simon and his colleagues have provided a reverential, calm and compassionate service professionally and with out fault competely to our wishes, during this difficult time for our family. Thank you to all of you. I can not recommend your services more highly to everyone. 

Simon Helliar-Moore replied

Dear Adrian and family, Thank you so much for taking the time to share your thoughts about the services we provided to you. I am happy to hear that your Mothers Service was everything you would have wished for and we all wish you the very best.

 

  • 5* Crispin Hayllar 3rd Oct 2018

We were very grateful for a thoughtful and caring professional service

Simon Helliar-Moore replied

Dear Crispin, Thank you to you and your family for taking the time to share your thoughts. It was a great honour for us to assist with these arrangements and we wish you all well.

 

  • 5* Sue Gorey 1st Oct 2018

The service and care and attention to detail was outstanding.  Simon and his team made what was a very traumatic experience bearable.  Nothing was too much trouble.  We are very grateful for their kindness and support throughout.

Simon Helliar-Moore replied

Dear Sue and Alan, Thank you for your kind comments, we were honoured to look after Ian and his arrangements, the service was a wonderful tribute to hm. We wish you all well.

 

  • 5* Kelly Saunders 17th Sep 2018

Amazing service from all staff. Jason gave me so much support in a very sad time...Thank you

Simon Helliar-Moore replied

Dear Kelly, Thank you so much for taking the time to write your thoughts and for allowing us to walk alongside and help you through the arrangements.

 

  • 5* Katy Partridge 13th Sep 2018

Very caring service. Really listened to all requests and worked hard to be accommodating. Really grateful for the kind and gentle manner of this family business.

Simon Helliar-Moore replied

Dear Katy, Thank you to you and the family for taking the time to convey your thoughts about our services to you. It was a great privilege to walk alongside you. Wishing you all the very best.

 

  • 5* Lewis Miles 10th Sep 2018

Absolutely flawless 

Simon Helliar-Moore replied

Dear Lewis, Thank you for your kind comments, it was such an honour to assist and walk alongside you.

 

  • 5* Donna Squire 3rd Sep 2018

Crescent Funeral Directors were amazing and made my fathers funeral very personal. They helped his grandchildren and my children aged 15* and 5* be apart of the whole thing. My son who is 5* walked with Simon and led my father in as well as allowing us to have a high fire service presence with an engine and plenty of fire fighters too. Thank you very much Crescent Funeral Directors for helping my dad have the most fitting service he as a hero deserved. I would highly recommend Crescent Funeral Directors.

Simon Helliar-Moore replied

Dear Marion, Donna and Colette and families, Thank you for taking the time to share your thoughts and feelings about your beloved Dad's Service. It was such an honour to walk alongside you all during this time and to help with giving Bob the Heroes Farewell he rightly deserves.... PS if Robbie is looking for a job in a few years, I think he has the making of a good Funeral Director. :)

 

  • 5* Frances Barton 17th Aug 2018

I am so pleased with Crescent Funeral Services and would recommend them to everyone . The funeral could not have been better: everything was perfect, from the flowers to Helen who took the service. A wonderful ,very personal, caring, reasonably priced funeral.. Thank you so much.

Spare Spare replied

Dear Frances, Thank you for your kind words. It was a privilege be here for you at such a difficult time. I will pass on your thanks to Helen. Best Wishes. Jason

 

  • 5* Jane Bull 12th Aug 2018

I can not say how fortunate we were to have crescent funeral Services to arrange our daughters funeral. There was nothing that Simon and his team could not do for us.  They we’re very professional yet very family orientated and on the day they could not do enough to assist in any way. Although I would not wish anyone the heartbreak that our family has just gone through I do not believe that we would have got through it without the help and strength of Simon and the guys  a big thank you to all of them and I will be recommending them to all family and friends.

Simon Helliar-Moore replied

Dear Jane and Family, Thank you so much for taking time to share your thoughts, it was such an honour for us to walk alongside you all during this most saddest of times. We wish you all the very best and that one day, happy memories of Fran will once again make you smile. x

 

  • 5* Kate Burrows 5th Aug 2018

The moment I met Simon I knew my brother was going to be in safe hands. They helped me with everything and were very supportive of my feelings ideas worries and concerns. I honestly could not have got through the last two weeks without them and neither could my family members.

Simon Helliar-Moore replied

Dear Kate and family, Thank you for taking the time to share your thoughts on our services to you and to Tony. It means a great deal to us all that we were able to meet your needs for your Brothers Special Day. Best wishes to you all.

 

  • 5* Jon Redrup 13th Jul 2018

Amazing, faultless. Thank you for you one to one person centred care you gave to me, my family and my beautiful wife.

Can’t thank you enough.

Simon Helliar-Moore replied

Thank You Jon for allowing us to be part of your special day for Lucy. It was a great privilege for us to be with you and to make the occasion one for everyone to be proud of. We all wish you and the children the very best in the coming months.

 

  • 5* Josh Jones 30th Jun 2018

Very professional and caring service, from start to finish. Highly recommended

Simon Helliar-Moore replied

Dear Josh, Thank you for taking the time to share your thoughts, it was our great privilege to look after your family during your recent bereavement.

 

  • 5* Joanna Rossiter 5th Jun 2018

The help and support given Crescent Funeral Services by during a time that was very

Simon Helliar-Moore replied

Many thanks Joanna and Ian for sharing your thoughts and for allowing us to look after your beloved Aunt 

 

  • 5* Sarah Collard 29th May 2018

The caring and compassion, respect and professionalism shown is beyond compare. We will be eternally grateful to them for their kindness at this sad time. They give the personal touch that means so much. 

Simon Helliar-Moore replied

Sarah it was our great privilege to walk alongside you and the family during the arrangements for the wonderful granny! Wishing you all happy memories of this wonderful lady 

 

  • 5* Adam Rowe 4th May 2018

I cannot thank Jason and the team enough for everything they did from the first meeting to making sure things went smoothly on the day. Jason went above and beyond to provide assistance and support to us all every step of the way. We couldn't have got through it without him. Planning a funeral is a daunting experience and one many of us have little experience of but with crescent you are taken through it one step at a time with a friendly personal touch. Thank you!

Spare Spare replied

Dear Adam, Becky and Dan, Thank you so much for taking the time to write these kind words, it was an absolute privilege to be here for you all during this difficult time. Best Wishes to all of you and your families. Jason

 

  • 5* Paul Upham 3rd May 2018

Extremely thoughtful and kind. The whole experience was totally professional.

Simon Helliar-Moore replied

Dear Paul and family, thank you for taking time to share your thoughts. It has been a great privilege for us to be there with you during the passing of the wonderful Johnny 

 

  • 5* Natalie Hooper 1st May 2018

An individual excellent compassionate service, Simon and the Team matched everything to our Mum's requirements, I would definitely recommend them.

Simon Helliar-Moore replied

Hi Natalie, thank you so much for taking the time to post a review, your thoughts and kindness mean a great deal. Best Wishes to you and Brad

 

  • 5* Judy Storry 30th Apr 2018

I was very impressed with the service that I received from Simon and his staff,  we were all treated with the utmost respect at all times.
Would highly recommend to anyone as they were recommended to me.

Simon Helliar-Moore replied

Dear Judy, Thank you so much for taking the time to share your thoughts, I am so pleased we were able to make Graham's special day one to remember. Best Wishes to you and all the family.

 

  • 5* Josh Welch 29th Apr 2018

I would recommend Simon Helliar-Moore and his team of consummate professionals very highly to carry out the funeral arrangements of a loved one. From my experience, they were kind and caring, and showed a genuine interest in the person who had passed-away, the family and their wishes for the funeral arrangements. Nothing was too much trouble and they were only too pleased to help with any questions or changes, even at late notice. The planning was made easy and they took care of all of the necessary intricacies required at a difficult and upsetting time. The family had full say over every aspect of the funeral, even down to how they wanted the service to commence and run. Simon and his team are also extremely respectful and accommodating, and offer an excellent 24/7 service to enable you to visit your loved one in their care. This extremely difficult time for a family is therefore made far more manageable by the way that they conduct their business. Highly recommended.

Simon Helliar-Moore replied

Dear Josh and Norman, we are overwhelmed by your comments on the experience you have received from us. We are so grateful to you for taking the time to share your thoughts.  On a personal note, it was a great privilege for me to come alongside you during the loss of your beloved mum and wife. We all wish you the very best for the coming months and years and a lifetime of wonderful memories of a lady who was a true inspiration to so many.

 

  • 5* Paul Broad 20th Apr 2018

Simon was a fantastic support mechanism throughout the whole time period before during and after the cremation.
Every time we contacted the Crescent we had the correct answer within minutes. I would thoroughly recommend The Crescent.

Simon Helliar-Moore replied

Paul, Thank you for taking the time to share your thoughts and for allowing us to take care of your beloved Mother. I am so happy to hear we were able to meet your needs and I will share your comments with the team. Best Wishes to you all.

 

  • 5* Roger & Grace Kemble 16th Apr 2018

Truly outstanding.

Simon Helliar-Moore replied

Dear Roger, Grace and Mike, Thank you so much for this "Outstanding" comment on our services to you, it means a great deal! Thank you all for allowing us to guide you through the arrangements for Hazel.

 

  • 5* Tricia Staple 10th Apr 2018

Where to start? Simon and team were wonderful from start to finish. Nothing was too much trouble and they were always there for me, day or night. They were sympathetic and compassionate without being cloying - and highly professional. Simon always allowed me to lead, but was equally ready with suggestions if I needed help. If I have omitted mention of anything, it is my lack, not theirs. They turned a bleak time into one of joy, hope and humour.

Simon Helliar-Moore replied

Dear Tricia, Many thanks for taking the time to share your thoughts, we were so honoured that you chose us to look after your beloved Mother and we are pleased to have met your expectations. Best WIshes, Simon and the team x

 

  • 5* Lorna Turner 8th Apr 2018

I can not praise Crescent Funeral Services enough, from the moment of ringing to book the appointment to the day of the service, they have been outstanding in every aspect of the service they offer. 

I would highly and in fact only recommend them, the day was truly amazing and ran like clockwork but most importantly was stress free, they did a wonderful job.

 

Simon Helliar-Moore replied

Dear Lorna and family. Thank you for taking the time to share your thoughts and for the kind words you have given us. It was truly a privilege to have supported you all at this time and feel we have learnt so much from you, as a family, about human strength and courage through the most difficult of times. We are so pleased to have provided you with a service you felt was so fitting for mum and that you feel we met all your families needs at this time. Please let us know if there is anything else we can help you with - we will be here for you.

  • 5* David Hussey 7th Apr 2018

I could not have asked for better help and assistance in difficult circumstances than I got from Jason at Crescent Funeral Services. Always charming and nothing was too much trouble. 

 

Spare Spare replied

Dear David. Thank you so much for your kind words. It was a privilege to be there for you at a such a difficult time. Best wishes to you and the family, Jason

  • 5* Sarah McClements 4th Apr 2018

Staff friendly and kind, approachable and very professional. I will definitely be using them again.

Simon Helliar-Moore replied

Dear Sarah, Thank you for taking the time to share your thoughts and for the kind words. We are so pleased to have met your families needs at what was a very sad and difficult time.

 

  • 5* Angela Adam 30th Mar 2018

Jason and all the staff at Crescent Funeral Services were very kind, considerate, and helpful, and ensured everything ran smoothly.

Simon Helliar-Moore replied

Dear Angela, Thank you for your kind words, I will ensure Jason is made aware and please know that if we can be of any further assistance, we are here for you.

 

  • 5* Angela Bent 14th Mar 2018

Excellent very helpful in every way and sympathetic at such a sad time

Simon Helliar-Moore replied

Dear Angie and family, Thank you for taking the time to share your thoughts and for allowing us to take care of you all during the loss of your beloved Mike.

 

  • 4* Tessa Howard 27th Feb 2018

Unfailingly helpful and reassuring staff, just what you need at such a stressful time

Simon Helliar-Moore replied

Dear Tessa, Thank You so very much for sharing your thoughts, it was a great privilege for us to provide the help and reassurance at this time. Best Wishes, Simon and all at Crescent Funeral Services

 

  • 5* Sue Limm 25th Feb 2018

I can’t praise Simon and his team enough, from the day of our mums death to the interment of her ashes, they were there for us. When our father died we used another company and never again will we recommend anybody else but Simon and his team. Nothing was too much trouble, even accommodating the arrival of mums siblings and families from Lancashire late the day before the service for them to say their personal goodbyes to her. His hugs are amazing and you never feel that it’s just business but that they really care, Thank you Sue Limm

Simon Helliar-Moore replied

Dear Sue and family, It was so lovely to meet you all and to be there for you through what has been such a sad time! We are all so happy that we were able to offer you that personal touch that previous Funeral Directors could not and we thank you for sharing these thoughts to help other families. wishing you all the very best in the coming months and remember the kettle is always on and the hugging arms are open wide! Simon & the team. x

 

  • 5* Lynn White 18th Feb 2018

I cannot praise Simon and all the team high enough- in the midst of our shock, disbelief and sadness at losing someone so dear to us and so suddenly, they showed us such compassion and professionalism , we really felt cared for. Nothing was too much trouble and with their expert help, we were able to arrange a farewell that although totally heart-breaking , was very personal and a fitting tribute 
Thank you for everything you did x

Simon Helliar-Moore replied

Dear Lynn, Adele & Nic, Thank you for your beautiful words and for taking time to share your thoughts. We feel so privileged to have walked with you and for helping to tell Al's story. Your thoughtfulness and courage in making the arrangements for his special day were just amazing! We wish you all well for the coming months and hope that in time, you gain comfort from your precious memories of your wonderful Al.

 

  • 5* Bobby Barthakur 14th Feb 2018

They made us feel like their only customer and really helped my mum and the whole family through a difficult time 

Simon Helliar-Moore replied

Thank You so much for taking the time to share your thoughts, we were so privileged to be there for you all during this very sad time. The team here at Crescent Funeral Services wish you all well.

 

  • 5* Carol Paull 13th Feb 2018

Simon and his colleagues are an excellent caring friendly and professional team. The service they provide is second to none. I have entrusted Simon with a few of my loved one's, the last being my husband and he has never let me down. Would recommend to anyone.

Simon Helliar-Moore replied

Dear Carol, Louise and Michael, Thank you for taking the time to share your thoughts about our services to you. Thank you for your kind words, it has been a great privilege to be alongside you to say farewell to Chris and we wish you all well and please do not hesitate to contact me if you need anything at all.

 

  • 5* Lesley Barker 9th Feb 2018

I can not recommend Simon and his team highly enough. The service we received was excellent from beginning to end and they dealt extremely well with a last minute situation when our minister did not arrive as planned. the service continued to run smoothly and was just how we had planned it. Caring and considerate at all times. Lesley Barker

Simon Helliar-Moore replied

Lesley, Thank you and the family for your kind thoughts and for being so gracious having me stand in for the minister. It was our great honour to look after you and the family and to hear your Mother's story.

 

  • 5* Jean Keitch 6th Feb 2018

Simon and staff were such a comfort and help at the time of our lost.
Thank you for your loving care and support.

Simon Helliar-Moore replied

Thank You Jean for you very kind thoughts. It was our great privilege to be there for you and the family and we are pleased to hear we made a difference to what has been such a hard time for you all.

 

  • 5* Jon Redrup 2nd Feb 2018

Amazing service and attention from start to finish, we couldn’t have wished for a more professional and personal service.

Thank you so much

Simon Helliar-Moore replied

Thank you Jon for taking the time to share your thoughts, it was a great privilege to be there alongside the family and to share the wonderful service your all put together for your Dad. Best Wishes to you all. Simon

 

  • 5* Rosie Eyre-Brook 30th Jan 2018

I felt very grateful to Jason not only for his  expert professional service but also for his genuine and considerate care  at a very distressing and sad time. 

Spare Spare replied

Dear Rosie, thank you for your kind words, it was my privilege to look after you at this sad and difficult time, and help make things a little easier for you. Best wishes to you, Paul and all of your lovely family.

 

  • 5* Bryan Underwood 22nd Jan 2018

Crescent Funeral Services were very kind and compassionate at this very difficult and upsetting time. They were extremely professional and could not do enough to assist us to make the day go smoothly.

Jason in particular was very understanding and considerate he helped greatly and all his kindness was very much appreciated.

We would highly recommend them.

 

  • 5* Sue Statton 20th Jan 2018

Never having to arrange a funeral before, we had no idea what to expect. 
Simon was recommended by a friend, he was excellent, guiding us through the 
process simply and without any stress. His calm and attentive manner was reassuring,
communications were very good, highly recommended.

Simon Helliar-Moore replied

Dear Sue, Ann, Elsie and family, Thank you so much for your kind words, it means a great deal that my team and I were able to support you at this time. We wish you all well and thank you again for taking the time to write your thoughts on this forum.

 

  • 5* Jamie Andrew 15th Jan 2018

Could not of wished for better

Simon Helliar-Moore replied

Thank you so much for taking the time to share your thoughts, it has been our privilege to look after you.

 

  • 5* Jacqueline Lewis 29th Dec 2017

Simon and Robert were absolutely brilliant and all contact we had with them was very personal. The floral tribute - which included fruit and vegetables truly reflected Henry's personality. We thank them for all their help and support and for their very caring approach at a very difficult time.

Simon Helliar-Moore replied

Thank you so much for taking the time to leave your thoughts, we are very grateful and wish you and Steve well.

 

  • 5* Debbie Screech 25th Dec 2017

When you find yourself losing a loved one the last thing you need is the stress of organising a funeral. At Crescent Funeral Services Simon and his colleagues were amazing. After my first meeting with Simon I came out feeling a huge weight had been lifted from my shoulders. The attention to detail taken from my wishes discussed with him were over and beyond my expectations.
My mum was in good hands my mum passed away in hospital Simon even telephoned me to say 'I have mum now and i will look after her' I felt at home with them they supported me all the way through the process; held my hand if you like. I cannot thank them enough for their professional and compassionate treatment towards my family and I. One never wants to be in a position to recommend this service as it means someone has lost a loved one, however I would definitely recommend Simon and his team they are a 5* independent service.

Simon Helliar-Moore replied

Dear Debbie and family, thank you so much for your kind comments on the services we provided. We appreciate the time you have taken to sharing your thoughts.

 

  • 5* Allan Debenham 14th Nov 2017

Simon & the team are without a doubt the best in the area. Compassionate & willing to go the extra mile to help. Made things very easy at a difficult time. Would not hesitate to recommend to anybody.

Simon Helliar-Moore replied

Thank you so very much for your kind comments and we wish you and your sister all the very best from us all at Crescent Funeral Services.

 

  • 4* Michelle Smith 14th Oct 2017

Everyone at Crescent Funeral Services were kind compassionate and caring. Myself and my family felt that they took a lot of pressure off of us and that meant a lot. We're very grateful.

The service itself was beautiful and yet again everyone from Crescent Funeral Services were professional, kind and reassuring.

Myself and my family highly recommend them. They made a very difficult time a lot easier to bear and gave us some better memories of Mums passing.

Simon Helliar-Moore replied

Dear Michelle, it was our greatest privilege to walk alongside you and your family after your sad loss. Thank you for the kind words and for taking the time to review our services.

 

  • 5* Stacey Stone 3rd Oct 2017

Simon and his lovely team have been incredible and so supportive through our dark time. I can't express enough our thanks and gratitude in how much care and dignity they took over my dad. Everybody needs a Simon when dealing with such a devastating issue.
Both myself and my family would recommend Crescent Funeral Service time and time again 

Simon Helliar-Moore replied

Dear Stacey and Julia, thank you for the kind comments regarding the services we provided to you and the family during your sad loss. We wish you well and send our best wishes.

 

  • 5* Brian Balfour 2nd Oct 2017

I have nothing but praise for Crescent Funeral Services.  At such a sad yet busy time for me I was guided by compassionate personnel who shouldered the responsibility in a very caring and professional manner. I thank you for all your help. Brian Balfour

 

  • 5* Sarah Page 16th Sep 2017

We are very grateful to Simon & the team for all the care and attention given to us through the sad time which bereavement finds in.   Highly recommend Crescent to all. 

 

  • 5* Graham Ward 6th Sep 2017

Very unobtrusive, helpful, compliant to our wishes for a simple and low-key ceremony. Generated a feeling that we were in a safe set of hands. Easy to talk to.

 

  • 5* Ian Johnson 3rd Sep 2017

We were extremely pleased with the service Robert and Simon at Crescent funerals gave us . They relieved us of all worries and concerns about the funeral of my father and really understood how we were feeling. We recommend Crescent Funeral Directors to those looking for a genuine, friendly and professional service.

Simon Helliar-Moore replied

Thank you for your very kind words. It was a privilege to support you and you family at this time and to help provide a Funeral Service you were so pleased with. Thank you for your support and recommendation. Kind regards, Robert and Simon